We’re often asked, “Software automation SOUNDS like a great idea, but how do I sell it to the boss?” Here are three quick points that should make the case (or at least open up further discussion!)
If you are an MSP or organization that manages a service desk, you know how important prompt incident response is. It’s absolutely essential to make sure you both respond to customers in a timely fashion and also gather as much information as possible about the incident. These two goals are often at odds with each other! Learn how software automation can make your incident response process more efficient!
In the first post, I discussed creating an application inventory. In this post, I’ll talk about ways to help you identify automations using your application inventory.
Every April or so, Scott Brinker and his team at Chief Marketing Technologist Blog release an infographic showing all the different technology solutions (i.e. “apps”) in the marketing space that are in use as of 2019. It’s pretty amazing!